Integrations & Everyday Work
Import/export, generated APIs, webhooks, connectors, federated external databases, marketplace templates — plus collaboration and languages
A business system earns its keep by fitting into the systems — and habits — you already have.
Connect other systems
- Bulk import / export — move spreadsheets in and out; migrate the old system's accounts in one pass.
- Generated REST APIs — every object gets standard endpoints automatically, so your website, mini-program, or ERP reads and writes through the same permission gate as people.
- Webhooks out — data changes notify external systems (deal won → billing system opens an invoice).
- Triggers in — external systems start platform flows.
- Connectors — ready-made Slack and generic REST connectors drop into flows.
- Federated external databases — point at an existing database and query it in place: no migration, visible in views, usable in flows.
- Marketplace templates — install complete apps (HotCRM among them) with one click: objects, views, flows, dashboards, and seed data included, then customize in Studio.
- Deploy anywhere — cloud or fully self-hosted; your data and your app definition stay yours.
Everyday collaboration
Discussion threads on every record (@-mention colleagues in context) · file attachments · an activity timeline of key changes · a unified notification center for approvals, flow alerts, and mentions · full change history on tracked objects · a recycle bin for soft-deleted records · one-click record cloning · recently-visited lists.
Languages
Interface text — labels, options, messages — is translatable per language, and each user reads the UI in their own locale. Coverage reporting shows what remains untranslated before launch.
In HotCRM: the interface ships in four languages (English, Chinese, Japanese, Spanish); the Slack connector and web-to-lead intake demonstrate both directions of integration.
For developers: API & SDK, connectors and webhooks, and translations.